The patient experience roadmap: implications for the research community

BC Women’s Hospital Research Rounds
Dr. Julie Robillard

Date: Friday, November 16, 2018
Time: 8:00am – 9:00 am
Location: Room D308 – Shaughnessy Building, B.C. Women’s Hospital & Health Centre, 4500 Oak St, Vancouver, BC V6H 3N1

Goals/Learning Objectives

1. Identify traditional and novel methods of capturing patient experience data
2. Understand the limitations in collecting and interpreting patient experience data
3. Describe the goals of the Patient Experience Roadmap

How to attend remotely:

Note: Use a computer. Mobile devices (smart phones, tablets) are not supported.

Web-browser: In Chrome browser, go to  and enter the ID 30338. For instructions and troubleshooting, see the Web Browser User Guide.

UBC Skype for Business (account holders only): In the Contact box, enter < 30338> to join the meeting. Refer to the troubleshooting guide

Telephone (Audio-bridge): Dial toll-free phone number, 1-844-521-0666, followed by ID ID 30338, followed by #

MedIT Service Desk (Monday-Friday, 7am-5pm):

For remote technical assistance during the session, please call 1-877-266-0666


Videoconferencing Sites
UBC Okanagan VC:  UBCO RHS 129
Vancouver General Hospital VC:  VGH DHCC 2262
Northern BC VC:  UHNBC UHNBC 5005
Northern BC VC:  ARC MMH 1020